“I have a good CPA. I have a good attorney. I have a good financial advisor. Why do I still feel like I am the one managing everybody?”
This is one of the most common frustrations I see with affluent families. So much so that I’ve built the next evolution of our firm around a solution for that problem. Three excellent professionals do not automatically become one excellent team; credentials, unfortunately, do not come with telepathy.
The problem is not always the quality of the professionals. The problem is that each professional is looking through a different window into the same financial house.
Your CPA sees the tax return. Your attorney sees the estate documents. Your advisor sees the investments and retirement plan. Your insurance professional sees the policies. Your banker sees the loans.
Who sees the entire house?
Somebody needs to.
Good professionals can still create a bad group project
Imagine a family with a $10 million net worth.
The advisor harvests capital gains to reposition the portfolio. The CPA is not expecting the gains and the estimated tax payment is too low. The attorney drafted a trust five years ago, but beneficiary forms on the IRAs still name individuals directly. A life insurance policy was purchased for estate liquidity, but the ownership was never coordinated with the estate plan. Meanwhile, the family business has grown substantially and the valuation used when the estate documents were drafted is now meaningless.
Nobody in this scenario necessarily did a bad job.
The problem is that everybody did their job independently.
Everyone can get an A on their individual assignment and the family can still fail the group project.
Your investment decisions affect your tax plan. Your insurance decisions affect your estate plan. Your business decisions affect your retirement plan. Your estate plan affects your children. Once wealth reaches a certain level of complexity, the planning areas stop behaving like separate departments.
Someone has to own the whole picture
In Building Your Wealth Bridge, I compared an effective advisor to the general manager of a major league sports team.
The general manager does not pitch, hit, coach, train, negotiate every contract, and treat every injury. That would be impossible.
You do not need the general manager taking batting practice. You need the general manager making sure somebody remembered to hire a shortstop.
The job is to know what the team needs, identify where there are weaknesses, bring in the right specialists, and make sure everybody is working toward the same objective.
I think affluent families need the same structure.
A financial advisor does not need to pretend to be the estate attorney. In fact, I would be concerned if they did. They do not need to prepare every tax return or draft every legal document.
But they should be able to recognize when an attorney or CPA needs to be involved, get those professionals the information they need, participate in the conversation, and bring the answer back to the family in a way that makes sense.
The value is not doing everything yourself. The value is making sure nothing gets lost between professionals.
Meetings are not coordination if nothing happens after them
“Coordination” can become another vague wealth-management word unless there is a process behind it.
Here is what I would expect to see:
Tax planning
The advisor should be able to provide the CPA with expected capital gains, interest, dividends, RMDs, Roth conversions, charitable distributions, and other portfolio activity before year-end. The CPA should be able to communicate tax-bracket targets, estimated payments, withholding needs, and planning opportunities back to the advisor.
Estate planning
The attorney should understand the family’s current balance sheet and beneficiary structure before drafting. After documents are signed, somebody should verify that accounts, beneficiaries, insurance ownership, trustees, and powers of attorney actually match the legal plan.
Business planning
The business valuation, ownership structure, buy-sell agreement, retirement plan, insurance, and personal estate plan should not exist in separate universes.
Major life events
After a death, sale of a business, retirement, inheritance, marriage, divorce, or major move, the professionals should know the event occurred and review what it changes.
This is not about scheduling meetings for the sake of scheduling meetings. It is about getting the right people in the same conversation when the decision crosses professional lines.
There is no planning trophy for getting a CPA, attorney, and advisor onto the same Zoom call. The value comes from what changes after the call ends.
The family should not be the human Dropbox
I am a big believer in organization because complexity becomes much easier to manage once everybody is working from the same information.
At a minimum, the family should maintain a current inventory of:
- Accounts and ownership.
- Beneficiaries.
- Real estate.
- Business interests.
- Insurance policies.
- Debt.
- Estate documents.
- Professional contact information.
- Major tax attributes when relevant.
A plan without organization is a list of good ideas waiting to get lost.
The same is true for professional coordination. If the CPA has one version of the financial picture, the attorney has another, and the advisor has a third, the family becomes the messenger between them.
When that happens, the client becomes a very expensive human Dropbox, forwarding PDFs from one professional to another and hoping the attachments tell the same story.
That is exactly the burden most affluent families hired professionals to avoid.
Who is actually quarterbacking the team?
There is not a rule that says the financial advisor must coordinate the team. In some families, the CPA has the broadest relationship. In others, a family-office attorney or business attorney serves that role. We built our firm to excel in that role, but I think our system teaches our advisors the humility that you may already have that trusted professional before you arrive at our doorstep.
I care less about the title than the outcome.
Whoever serves as the quarterback should:
- Have a comprehensive view of the financial situation.
- Be accessible enough to become the first call when something changes.
- Know what they do not know.
- Have a strong network of specialists.
- Be willing to communicate directly with the other professionals.
- Follow through after the meeting so the recommendation actually gets implemented.
That last item matters. A meeting that ends with six good ideas and nobody assigned to execute them is not a coordinated plan.
The family should not need a project-management certification
There are affluent families who genuinely enjoy managing every detail of their financial lives. They want to research each strategy, hire each professional, and coordinate every decision themselves.
If that is you, there is nothing wrong with it.
But most families I meet would rather spend their time somewhere else.
The whole point of building a strong advisory team is to create convenience, efficiency, and expertise around decisions that can become increasingly complex as wealth grows.
If you already have a good advisor, CPA, and attorney, the next question is not whether you need more professionals.
It may simply be: Who is responsible for making sure the professionals you already have are working like a team? If the answer is “me,” there is probably still a coordination problem.
Disclaimer
Registered Representative offering securities through Cetera Wealth Services, LLC, member FINRA/SIPC. Advisory Services offered through AdvisorNet Wealth Partners. Cetera, AdvisorNet, and McCabe & Associates are not affiliated companies.
Cetera Wealth Services, LLC exclusively provides investment products and services through its representatives. Although Cetera does not provide tax or legal advice, or supervise tax, accounting or legal services, Cetera representatives may offer these services through their independent outside business. This information is not intended as tax or legal advice.
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These examples are hypothetical only, and do not represent actual people or performance of any particular investments. Investments in securities do not offer a fixed rate of return. Principal, yield, and/or share price will fluctuate with changes in market conditions and when sold or redeemed, you may receive more or less than originally invested. The opinions contained in this material are those of the author, and not a recommendation or solicitation to buy or sell investment products. This information is from sources believed to be reliable, but Cetera Wealth Services, LLC cannot guarantee or represent that it is accurate or complete. You are encouraged to seek advice from your own tax or legal professional.
